Last updated: July 7, 2026

At www.feriacanton.es (hereinafter “we” or “our website”), we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, protect and process your information when you visit our website or provide us with your data through it, in compliance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 on Personal Data Protection and digital rights (LOPDGDD).

1. Data Controller

  • Controller: FeriaCanton.es / 11dos Concept & Design S.L.

  • Tax ID (NIF/CIF): B83901371

  • Address: c/ Valle de Pas 24 Madrid 28023, Spain

  • Contact email: info@feriacanton.es

  • Phone: +34 660 988 682

2. What personal data do we collect?

We collect the information you voluntarily provide through our contact form, by email or through any other means of communication in order to provide you with our Canton Fair travel organization services. This information may include:

Identification and contact data:

  • Name and surname

  • Company name

  • Position or role

  • Email address

  • Phone number

Official identification data (required for accreditations and visas):

  • Passport number

  • Date of birth

  • Nationality

Travel data and preferences:

  • Travel dates (arrival and departure)

  • Departure city

  • Airline, schedule and flight type preferences

  • Preferred hotel category and area

  • Number and type of rooms

  • Transfer requirements

Data about your company and objectives:

  • Industry sector

  • Type of products you are looking for or exhibiting

  • Previous experience at the Canton Fair or in China

  • Specific objectives at the fair (buyer or exhibitor)

Data about your team:

  • Full name, passport number and date of birth of each attendee

Data about additional services:

  • Interest in technological preparation (mobile setup)

  • Interest in factory visits or tourism

  • Preferences for complementary activities

Additional information:

  • Estimated budget

  • Medical, dietary or mobility restrictions we should be aware of

We do not collect sensitive data (such as racial origin, political opinions, religious beliefs or health data) unless you voluntarily provide them with your explicit consent for a specific purpose.

3. For what purposes do we process your personal data?

The purpose of processing your data corresponds to each of the activities we carry out, detailed below:

  • Manage your information and budget request: To prepare a personalized service proposal for your Canton Fair trip, including diagnosis, strategy, accreditation management, logistics and all services detailed on our website (connectivity, visa, guidance, translation, implementation and support).

  • Provide our services: To manage and coordinate all aspects of the contracted trip: registration and accreditations, flight and hotel bookings, transfers, technological preparation, visa management, factory visits and tourist activities.

  • Communication: To contact you during the planning process and during the trip, as well as for post-fair follow-up.

  • Comply with legal obligations: To comply with our accounting, tax and other legal obligations.

4. What is the legal basis for processing your data?

The legal basis for processing your personal data is:

  • The execution of a contract or the application of pre-contractual measures at your request (such as preparing a budget and subsequently organizing the trip).

  • Your explicit consent when you provide additional information or authorize us to send you commercial communications.

  • The compliance with a legal obligation (such as tax or accounting obligations).

  • Our legitimate interest in offering you a quality service and improving our offering.

5. How long do we keep your data?

The personal data provided will be kept for as long as necessary to fulfill the purpose for which they were collected and to determine any possible liabilities that may arise:

  • Client data: They will be kept throughout the contractual relationship and, once it ends, for the statute of limitations period for any legal actions that may arise (generally 5 years for tax and accounting obligations).

  • Data for sending commercial communications: They will be kept until you request to unsubscribe, at which point they will be deleted.

6. Do we share your data with third parties?

As a general rule, we do not share your personal data with third parties, unless it is necessary for the provision of the service or there is a legal obligation:

  • Service providers necessary for the trip: We may share your data with airlines, hotels, partner travel agencies, visa processing agencies and other logistics providers to manage your trip. In these cases, we require these third parties to guarantee the same level of protection of your data through data processing agreements.

  • Legal obligation: We may transfer your data to competent authorities when required by law.

Important: If you provide data of other attendees (members of your team), you are responsible for having informed them and obtained their consent to share their data with us.

7. What are your rights?

As the data subject, you have a series of rights that you can exercise free of charge by sending an email to info@feriacanton.es or by writing to our postal address, indicating the right you wish to exercise and attaching a copy of your ID document.

You have the right to:

  1. Access your personal data and know how it is processed.

  2. Rectify your data if it is inaccurate or incomplete.

  3. Erase your data (“right to be forgotten”) when it is no longer necessary for the purposes for which it was collected.

  4. Restrict processing of your data in the cases provided for by law.

  5. Object to the processing of your data for reasons related to your particular situation.

  6. Request data portability so that it can be transmitted to another controller.

  7. Withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that we have not processed your personal data in accordance with the regulations.

Contact details for exercising your rights:

  • Email: info@feriacanton.es

  • Postal address: c/ Valle de Pas 24 Madrid 28023, Spain

8. Security measures

We have adopted the necessary technical and organizational security measures to ensure an adequate level of security appropriate to the risk, in order to protect your personal data against destruction, loss, alteration or unauthorized access. This includes:

  • Organizational measures: Training our staff in data protection, confidentiality agreements and internal policies.

  • Technical measures: Use of secure passwords, encryption of sensitive data, backups and protection systems against unauthorized access.

9. International data transfers

To provide our services, it may be necessary to transfer your data to third countries outside the European Economic Area (e.g., to China to manage hotel bookings or to technology providers with servers in other countries). In these cases, we guarantee that such transfers are carried out with the appropriate safeguards required by the GDPR (such as standard contractual clauses) and always ensuring the security of your data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable regulations. We recommend that you periodically review this page to stay informed about how we protect your information. The date of the latest update is indicated at the beginning of this policy.

If you have any questions about this Privacy Policy, you can contact us at info@feriacanton.es.